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About GDPR

The General Data Protection Regulation (GDPR) is a European Union regulation that governs how organisations collect, store, and process personal data of EU residents. Although sky-voyage operates from Australia, we are committed to upholding GDPR principles for all our customers, regardless of their location.

Our Commitment

We respect your privacy and are committed to transparent data practices. We only collect personal information that is necessary to provide our services and communicate with you about your furniture projects.

Your Rights Under GDPR

If you are a resident of the European Economic Area, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure: You can request that we delete your personal data, subject to certain legal exceptions.
  • Right to Restrict Processing: You can request that we limit how we use your personal data.
  • Right to Data Portability: You can request your personal data in a structured, commonly used format.
  • Right to Object: You can object to our processing of your personal data for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you can withdraw that consent at any time.

Legal Basis for Processing

We process personal data under the following legal bases:

  • Contract: Processing necessary to fulfil our contractual obligations when you commission furniture.
  • Consent: Processing based on your explicit consent, such as subscribing to updates about our work.
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services.
  • Legal Obligation: Processing required to comply with applicable laws and regulations.

Data Transfers

As an Australian business, any personal data transferred to us from the EU will be processed in accordance with GDPR principles. We implement appropriate safeguards to ensure your data receives equivalent protection.

Data Protection Contact

For any GDPR-related queries or to exercise your rights, please contact us at:

Email: [email protected]
Address: 47 Industrial Way, Geelong, VIC 3220, Australia

Supervisory Authority

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with a supervisory authority in the EU member state where you reside or where you believe an infringement has occurred.

Updates

We may update this GDPR compliance statement periodically. Changes will be posted on this page with an updated revision date.

The information provided on this website is for general informational purposes only. Individual project costs may vary based on specifications, materials selected, and complexity of design. All quoted prices are starting points and final pricing will be provided after consultation. Results and timelines depend on project scope and current workshop capacity.